• We do not accept returns or exchanges unless the product received is damaged or incorrectly dispatched.
  • An uninterrupted, uncut opening/unboxing video is mandatory.
  • The video must clearly show the package, product, and any visible damage or discrepancy from the moment the package is opened.
  • To report any damage or defect, please contact us within 24hours of receiving your order.
  • Requests received after 24hours of delivery will not be accepted.

⁠⁠ •Requests without a complete and uninterrupted unboxing video will not be eligible for exchange or refund.
• If the same product is available in stock, we will arrange an exchange. No refund will be available in that case

  • If the product is out of stock, we will issue a refund for the product value.
  • ⁠Exchange will only be approved after proper verification by our team.

We appreciate your cooperation in following these guidelines.